Office Assistant

Customer Service
  • The Office Assistant program prepares you for the ever-changing office and customer service environment. This entry-level program covers topics such as Introduction to the Office Environment, Windows 10, Microsoft
    Word, Microsoft Excel, Customer Service Techniques, Oral and Written Communications, and Keyboarding. An internship is optional. Students are eligible to take the National Career Readiness Certificate (NCRC) and Microsoft Office User Specialist certification exams upon successful skills attainment and completion.

    Career Starter Program: DON’T HAVE YOUR HIGH SCHOOL DIPLOMA? NOT TO WORRY! Students without a high school diploma enrolled in a CiTi adult literacy program may take this program with funding options.

    Admissions Requirements:

    • Completed application
    • Interview

Course Information

  • Estimated Tuition: $1,595

    Graduation Rate: New Program

    Job Placement Rate: New Program

    Program Length: 185 Hours

    Schedule: M, T, TH, 9 a.m. to 2:30 p.m., approximately 12 weeks

    Location: : CiTi Campus (179 County Rt 64, Mexico, NY 13114)

    Start Date: Winter

    Taught by: Mary Fran Yafchak